Delivery Information


Please note that export duties are now applicable on goods shipped both within and outside of the European Union. 

Shipments sent internationally are sold exclusive of VAT and may be subject to import duties and taxes, which may be levied once a shipment reaches your country. Any additional charges for customs clearance are payable by you, the customer. We have no control over these charges and are unable to reimburse any costs incurred regardless of the circumstances. For details of Customs charges please consult your own Customs authorities for the latest rates.



Ten en cuenta que actualmente se aplican cargos de exportación a las mercancías enviadas tanto dentro como fuera de la Unión Europea.

Los envíos internacionales se venden sin IVA y pueden estar sujetos a cargos e impuestos de importación, que pueden cobrarse una vez que el envío llega al país de destino. Tu, el cliente, deberás pagar cualquier cargo adicional por el despacho de aduanas. No tenemos ningún control sobre estos cargos y no podemos reembolsar los costes incurridos, independientemente de las circunstancias. Para conocer los detalles de los cargos aduaneros, consulta a las autoridades aduaneras de ru país para conocer las tarifas más recientes



Si prega di notare che ora le spese di esportazione saranno applicabili sulle merci spedite sia all’interno che all’esterno dell’Unione Europea.

Le spedizioni internazionali vengono vendute solo di VAT e possono essere soggette a tasse e spese di importazione, che possono essere riscosse una volta che la spedizione raggiunge il tuo Paese. Qualsiasi costo aggiuntivo per lo sdoganamento è a carico del cliente. Non abbiamo alcun controllo su queste spese e non siamo in grado di rimborsare i costi sostenuti indipendentemente dalle circostanze. Per i dettagli delle spese doganali si prega di consultare le proprie autorità doganali per le tariffe più recenti.



Wir weisen Sie darauf hin, dass mittlerweile Ausfuhrzölle auf Waren erhoben werden, die inner- und außerhalb der Europäischen Union verschickt werden.

Sendungen, die international verschickt werden, werden exklusive Mehrwertsteuer verkauft und unterliegen möglicherweise Einfuhrzöllen und -steuern, welche beim Eintreffen einer Sendung in Ihrem Land anfallen können. Jegliche Zusatzkosten für die Zollabwicklung sind durch Sie, den Kunden, zu tragen. Auf diese Gebühren haben wir keine Möglichkeit, Einfluss zu nehmen, und wir können die entstandenen Kosten in keinem Fall erstatten. Bitte erkundigen Sie sich bei Ihren zuständigen Zollämtern nach den geltenden Sätzen für die Zollabfertigung.



Veuillez noter que les frais d'exportation sont désormais applicables aux marchandises expédiées à l'intérieur et à l'extérieur de l'Union européenne.

Les expéditions internationales sont facturées hors TVA et peuvent être soumises à des frais et des taxes d'importation, qui peuvent être prélevés une fois que la marchandise a été livrée dans votre pays. Tous les frais supplémentaires de dédouanement sont à votre charge, en tant que client. Nous n'avons aucun contrôle sur ces frais et ne sommes pas en mesure de rembourser les frais occasionnés, quelles que soient les circonstances. Pour plus de détails sur les frais de douane, veuillez consulter vos propres autorités douanières pour connaître les derniers taux.




Delivery Services

United Kingdom:

Free Royal Mail Tracked Delivery when you spend £50 (Delivered within 2-3 business days)

Royal Mail Tracked 2nd Class: £3.99 (Delivered within 2-3 business days)

Royal Mail Tracked 1st Class: £5.99 (Delivered within 1-2 business days)

Express Next Day Tracked & Signed: £7.99 (Delivered within 1-2 business days)

Please note: all standard deliveries are made Monday - Saturday.


United States:

Free Tracked Delivery to the USA when you spend $150 (Delivered within 3-7 business days)

International Tracked: $20.00 (Delivered within 3-7 business days)

International Air Tracked and Signed: $30 (Delivered within 3-5 business days)



Free Tracked Delivery to Europe when you spend €150 (Delivered within 5-7 business days)

International Tracked: €14.99 (Delivered within 5-7 business days)

International Air Tracked and Signed: €19.99 (Delivered within 3-5 business days)



Free Tracked Delivery to Canada when you spend CA$175 (Delivered within 5-7 business days)

International Tracked: $30.00 (Delivered within 3-7 business days)

International Air Tracked and Signed: $40 (Delivered within 3-5 business days)



Free Tracked Delivery to Australia when you spend AU$175 (Delivered within 5-7 business days)

International Tracked: $30.00 (Delivered within 3-7 business days)

International Air Tracked and Signed: $40 (Delivered within 3-5 business days)


South America

Colombia International Signed: $20 (Delivered within 5-10 business days)

Brazil International Tracked: $20 (Delivered within 5-10 business days) 

South America Tracked and Signed: $20 (Delivered within 5-10 business days)


Rest of World

International Tracked: US$20 (Delivered within 5-10 business days)

International Air Tracked and Signed: US$30 (Delivered within 3-7 business days)


More Information

Orders placed after midday (Monday to Saturday) will ship the next business day. 

For a full list of countries we ship to, please refer to our FAQs

All orders are sent via a courier of our choice, and we may change the couriers we use without notice, although the level of service will always be equivalent.

Orders placed after midday on Friday will be shipped on the following Monday. Please Note, All first orders that are going to a separate delivery address may take longer to process. We advise that all first orders should go to your Billing or Business address!

If you are away from the delivery address our courier will put a card through your door allowing you to re-book a delivery with the courier or allow you to pick up the order from the depot or sorting office. The courier has the right to attempt a delivery to a nearby neighbour, rather than redelivering the next day.

Play Sports Network Ltd reserves the right to charge the full shipping fee applicable to resend if the item is returned to us because the customer could not take delivery for any reason.

Courier returned items will be added back into our stock and your account credited with the order total, minus the fee the courier charges us to deliver the item back to us. You will have to replace the order to have the item re-shipped. If you require a refund on items returned by the courier this will be done minus the courier's fee.

If a customer inputs any incorrect address details on their order, which causes the parcel to be delivered incorrectly. We will not hold any responsibility for this, the customer will have to try and retrieve the parcel themselves at their cost.

Tracked & Signed Orders

Orders that are dispatched using a Tracked and Signed for Service are done so to provide extra security for the parcel. If the recipient opts to have this parcel left in a safe place or left without a signature this is entirely the responsibility of the recipient. If the parcel is then subsequently lost we, as the sender, can accept no liability for any loss or damage to this parcel.

Product Delivery Errors

Delivery errors must be reported within 1 day of the date of delivery. All orders are checked and double-checked before leaving our warehouse. If you are a UK customer and you have not received your order within 7 days of the dispatch date, then you must notify us within these 7 days. If you notify us after these 7 days then we will not be responsible for its location, and we may not be able to claim for the parcel if it lost/stolen.

If you have received your parcel in poor condition/damaged or have items missing, you must keep all outer packaging so that the courier can collect the box for their investigation.  Any damaged boxes must be signed for as ‘damaged’ at delivery. Where possible sign with the word ‘damaged + your name' in the signature box.  You may be asked to send us photos of the damaged packaging and/or product. Photographic evidence helps us ensure the issue is dealt with quickly and efficiently.