All print on demand products purchased from GCN are made specifically for you, and production only starts when you place your order. This means that not only is there no risk of overstock ending up in landfill, but no excess energy or raw materials are used to create the stock.
Read our frequently asked print on demand questions below for more information on product dispatch, shipping and returns.
- All
- Dispatch & Shipping
- Orders & Returns
- Other Topics
Still have questions?
You can reach us at: shop@globalcyclingnetwork.com
Or ring us:
From the UK: 0333 241 4399
International calls: +44 (0)333 241 4399
Dispatch & Shipping
Because print on demand products are made to order, they can take 3-5 days to be dispatched. This may be longer at busier times.
If you've paid for express shipping, your order will be processed in 3-5 days (this may be longer at busier times) and shipped as a priority using the requested service.
Print on demand items are made to order in a different location to our main warehouse and will arrive separately from the rest of your order. You’ll receive a separate dispatch email when the print on demand product has been shipped.
Print on demand orders are sent from our UK printers who have their own shipping pricing. The amount you pay will be confirmed when you reach the shipping page depending on the item you’ve ordered and your delivery location.
Print on demand orders are IOSS registered, in the same way that all other orders are; this means that VAT is collected for orders dispatched to countries within the European Union under €150 value. Please be aware that additional tax and customs charges may still apply to your order, regardless of its value. Please check with your local Customs authority for the latest rates before placing an order as we have no control over these additional charges and will be unable to reimburse you.
For orders over €150, and any orders being shipped to countries outside of the EU, additional tax and customs charges may still apply to your order, regardless of its value. Please check with your local Customs authority for the latest rates before placing an order as we have no control over these additional charges and will be unable to reimburse you.
This is a very busy time of year! If you’re gifting something from GCN this Christmas, we encourage you to order as soon as possible and choose ‘Express’ services whenever you can to avoid disappointment. Please note: Orders to all destinations cannot be guaranteed for delivery before Christmas, although we expect them to arrive on time if orders before the dates shown below:
UK:
Order before 12pm GMT Monday 16th Dec
Rest of World - Order before 12pm GMT:
International: 1st Dec
Australia: 1st Dec
Europe: 1st Dec
Canada: 5th Dec
USA: 5th Dec
PLEASE NOTE: Orders placed after 1pm on 23rd Dec 2024 will not be processed until 30th Dec 2024.
Orders & Returns
No, but please email us about it as soon as possible.
We will cancel your order if it hasn’t yet been dispatched. You can then place a new order for the required new / correct items.
Yes, you can return print on demand items within 30 days of receiving your order.
All textile wastes are recycled and given a second life in products such as carpet underlay, ensuring they don't end up in landfill.
Please refer to our Returns Policy for detailed information on how to send back your products.
Yes, you will be responsible for the cost of returning the product to us unless the item is faulty.
Please see our Returns Policy for more detail.
Other Topics
If applicable, print on demand is advertised on the product page near the Add to Cart button.